There are lots of reasons why your Internet connection may seem slow. Sometimes it's you, sometimes it's us, sometimes it's the other end and sometimes it's just technology limitations.

If you think your connection seems slow, here are some things to check:

  • Try a speedtest, we have a guide on how to do this and get the right results.
  • Is it specific websites that are slow or everything? If it's specific websites, reach out to their support first for assistance. If that gets you nowhere, or if it's everything that's slow then open a conversation with our support team by clicking the speech bubble on this page or emailing

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