If you are looking for VPN client installation steps for a device not running Windows 10, see our VPN Client Installation knowledge base article.

For VPN client access on Windows 10, three components must be installed on your device. Steps to connect to each of these are below:

  1. A valid user certificate

  2. The Cisco AnyConnect VPN client (requires administrative privileges)

  3. The Cisco AnyConnect configuration profile (requires administrative privileges)

Once the setup steps above are complete, you can now connect to the VPN.

Connecting to the VPN

  1. Open the Cisco AnyConnect Secure Mobility Client.

  2. Ensure your company name is selected in the dropdown box, and click Connect.

  3. The VPN Client window will automatically minimize itself out of view once it has successfully connected. You're now connected to the VPN.

Disconnecting from the VPN

  1. Locate the Cisco AnyConnect tray icon. Right click it and click Disconnect.

  2. If you are using Strong Private Key Protection (to request a password before connecting to the VPN), click Quit.

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