For the full list of steps for setting up Vorco Calling for Teams, click here.

You need to have Phone System or Business Voice add-ons for your Microsoft 365 users who are going to be using Calling for Teams.

NOTE We also require two spare licenses for temporary users which will be created and deleted during our setup process, we will let you know once the temporary licenses can be removed. These licenses will only be required until setup is completed and then you can remove them again.

  • If you have Business Basic, Business, Business Premium, E1 or E3 licenses:
    Your users need the Microsoft Teams Phone Standard add-on.
    This add-on may be listed as "Microsoft 365 Phone System" or "Phone System".

  • If you have E5 licenses:
    No add-ons are required; E5 includes the Phone System feature.

To get these add-ons you can acquire them through your existing Microsoft 365 licensing model, or we can supply them.

Here are the possible ways to acquire Microsoft 365 licensing:

  • If you're a retail customer (credit card billing direct with Microsoft):
    Go to and sign in.
    Go to Billing > Purchase Services > Add-ons (right down the bottom of the page).

  • If you're a CSP customer (your IT company bills you):
    Ask them to add "Phone System" add-on licenses to your account.

  • If you have an enterprise licensing agreement:
    You should contact whoever manages this for you.

  • If you don't have one of these in place already, or you want Vorco to supply you instead:
    We can provide you with licensing through the CSP programme.
    Contact your account manager to arrange this.

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