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General Information
General Information
15 articles in this collection
Written by
Scott Pettit
and
David Broome
Listing your phone number
How to list your phone number in the White Pages and Yellow Pages
Written by
David Broome
Updated over a week ago
Vorco Customer Portal
An overview of the Vorco Customer Portal features and how to log in
Written by
David Broome
Updated over a week ago
Picking a location for your new ONT
When installing UFB, you will need to select an appropriate location for your ONT. Here's our suggestions for picking an ideal spot.
Written by
David Broome
Updated over a week ago
How do I test the performance of my connection?
Important factors to consider when testing your connection speed.
Written by
Scott Pettit
Updated over a week ago
Internet Performance
Why your real world experience on the Internet varies
Written by
Scott Pettit
Updated over a week ago
Moving to Vorco - Replacing your router
Details we'll need from you to ensure a smooth transition
Written by
David Broome
Updated over a week ago
Technical Details
Vorco Calling for Teams - Call Recording
Service specifications for Call Recording for Teams
Written by
David Broome
Updated over a week ago
Do you support IPv6?
We sure do, and we fully support it.
Written by
Scott Pettit
Updated over a week ago
What are your DNS Server addresses?
Our DNS server addresses and why you should use them.
Written by
Scott Pettit
Updated over a week ago
What is your SMTP server?
Our SMTP relay details.
Written by
Scott Pettit
Updated over a week ago
Do you run an NTP server?
Our NTP time server details.
Written by
Scott Pettit
Updated over a week ago
Account Queries
How do I cancel my services?
We'd hate to see you go, but if your mind is made up here's what you need to do.
Written by
Scott Pettit
Updated over a week ago
Legal
Vulnerable Consumers - 111 Contact Code
Our responsibilities to you under the 111 Contact Code
Written by
David Broome
Updated over a week ago
Service Level Agreements
Information regarding the support process, remedies, and definitions of Vorco Service Level Agreements
Written by
David Broome
Updated over a week ago
Insurance Replacement Values for Our Equipment
When renting equipment from Vorco, your insurance must include cover for Our Equipment while under your control.
Written by
David Broome
Updated over a week ago