Product Configuration and Information | Vorco Help Center

Product Configuration and Information

19 articles in this collection
Written by Scott Pettit and David Broome

Internet

Do you support BGP?

We do support Border Gateway Protocol on our more advanced plans.

Written by Scott Pettit
Updated over a week ago

Voice - General

Voice Services - Network Setup Requirements

Router and network settings to ensure the best voice experience on SIP, SkyPhone, and SkyPhone Premium

Written by David Broome
Updated over a week ago

Using Fax via Email

General information about Vorco's Fax via Email service

Written by David Broome
Updated this week

SkyPhone

SkyPhone - Voicemail

Accessing voicemail and updating your voicemail greeting

Written by David Broome
Updated over a week ago

SkyPhone - Self-Service

An overview of available options for SkyPhone control in the customer portal.

Written by David Broome
Updated over a week ago

SkyPhone - Self-Service - Devices

How to update the Busy Lamp Field and Speed Dial buttons on your Polycom handset and expansion board

Written by David Broome
Updated over a week ago

SkyPhone - Self Service - Call Forwards

Managing your call forwards: Always, when busy, when not answered, and when not reachable.

Written by David Broome
Updated over a week ago

SkyPhone - Self-Service - Voicemail

Controlling Voicemail delivery settings: sending by email or storing on your phone

Written by David Broome
Updated over a week ago

SkyPhone - How do I enable Call Recording?

If you want to record your calls, here's how.

Written by Scott Pettit
Updated over a week ago

SkyPhone Premium

SkyPhone Premium - Setting up a new user

Recommended first-run setup steps for onboarding a new user on SkyPhone Premium

Written by David Broome
Updated over a week ago

SkyPhone Premium - How do I setup my desk phone?

Connecting your desk phone configured for SkyPhone Premium

Written by David Broome
Updated over a week ago

SkyPhone Premium - How do I setup the mobile app?

How to configure the mobile phone apps for SkyPhone Premium

Written by Scott Pettit
Updated over a week ago

SkyPhone Premium - How do I access voicemail?

Methods for accessing voicemail in SkyPhone Premium

Written by David Broome
Updated over a week ago

SkyPhone Premium - How do I setup the desktop app?

How to configure the desktop app for SkyPhone Premium

Written by Scott Pettit
Updated over a week ago

SkyPhone Premium - Managing Polycom Speed Dials

How to add, change and remove speed dials for phone numbers outside your organisation

Written by David Broome
Updated over a week ago

Calling for Teams

Calling for Teams - Responsibility Model

Understand where Vorco's responsibility starts and stops with Calling for Teams

Written by Scott Pettit
Updated over a week ago

Calling for Teams Initial Setup

Steps you need to take to get going with Calling for Teams

Written by Scott Pettit
Updated over a week ago

NetMan

What is CIDR?

Understand CIDR Subnet Mask Notation

Written by Scott Pettit
Updated over a week ago

What are zones?

An explanation of the firewall zone options in NetMan

Written by Scott Pettit
Updated over a week ago