Vorco

Scott Pettit

David Broome

Product Configuration and Information

Settings and tips for using your own router with Vorco

Bringing your own router

We do support Border Gateway Protocol on our more advanced plans.

Do you support BGP?

Internet

Router and network settings to ensure the best voice experience on SIP, SkyPhone, and SkyPhone Premium

Voice Services - Network Setup Requirements

General information about Vorco's Fax via Email service

Using Fax via Email

Voice - General

Accessing voicemail and updating your voicemail greeting

SkyPhone - Voicemail

An overview of available options for SkyPhone control in the customer portal.

SkyPhone - Self-Service

How to update the Busy Lamp Field and Speed Dial buttons on your Polycom handset and expansion board

SkyPhone - Self-Service - Devices

Managing your call forwards: Always, when busy, when not answered, and when not reachable.

SkyPhone - Self Service - Call Forwards

Controlling Voicemail delivery settings: sending by email or storing on your phone

SkyPhone - Self-Service - Voicemail

If you want to record your calls, here's how.

SkyPhone - How do I enable Call Recording?

How to use the Conference Bridge feature on SkyPhone

SkyPhone - Conference Bridge

SkyPhone

Recommended first-run setup steps for onboarding a new user on SkyPhone Premium

SkyPhone Premium - Setting up a new user

How to configure the mobile phone apps for SkyPhone Premium

SkyPhone Premium - How do I setup the mobile app?

Methods for accessing voicemail in SkyPhone Premium

SkyPhone Premium - How do I access voicemail?

How to configure the desktop app for SkyPhone Premium

SkyPhone Premium - How do I setup the desktop app?

How to add, change and remove speed dials for phone numbers outside your organisation

SkyPhone Premium - Managing Polycom Speed Dials

SkyPhone Premium

Steps you need to take to get going with Calling for Teams

Calling for Teams Initial Setup

Guides to help with commonly asked Microsoft Teams configuration options and features

Microsoft Teams Documentation & Training

Understand where Vorco's responsibility starts and stops with Calling for Teams

Calling for Teams - Responsibility Model

A list of the most common PowerShell cmdlets to manage Calling for Teams

Calling for Teams PowerShell Reference

Controlling Teams Calls to Mobile Devices

Migrating to Vorco Calling for Teams from Skype for Business or Lync

Calling for Teams

What is CIDR?

An explanation of the firewall zone options in NetMan

What are zones?

How to install the components necessary for VPN access on your device.

Netman - VPN Client Installation

NetMan

Supported Hardware

Managed IT & Microsoft 365

Vorco Homepage

Customer Portal

Find answers and get help from Intercom Support and Community Experts

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