Product Configuration and Information

Bringing your own router

Settings and tips for using your own router with Vorco

Written by David Broome
Updated over a week ago

Do you support BGP?

We do support Border Gateway Protocol on our more advanced plans.

Written by Scott Pettit
Updated over a week ago

Voice Services - Network Setup Requirements

Router and network settings to ensure the best voice experience on SIP, SkyPhone, and SkyPhone Premium

Written by David Broome
Updated over a week ago

Using Fax via Email

General information about Vorco's Fax via Email service

Written by David Broome
Updated over a week ago

SkyPhone - Voicemail

Accessing voicemail and updating your voicemail greeting

Written by David Broome
Updated over a week ago

SkyPhone - Self-Service

An overview of available options for SkyPhone control in the customer portal.

Written by David Broome
Updated over a week ago

SkyPhone - Self-Service - Devices

How to update the Busy Lamp Field and Speed Dial buttons on your Polycom handset and expansion board

Written by David Broome
Updated over a week ago

SkyPhone - Self Service - Call Forwards

Managing your call forwards: Always, when busy, when not answered, and when not reachable.

Written by David Broome
Updated over a week ago

SkyPhone - Self-Service - Voicemail

Controlling Voicemail delivery settings: sending by email or storing on your phone

Written by David Broome
Updated over a week ago

SkyPhone - How do I enable Call Recording?

If you want to record your calls, here's how.

Written by Scott Pettit
Updated over a week ago

SkyPhone - Conference Bridge

How to use the Conference Bridge feature on SkyPhone

Written by David Broome
Updated over a week ago

SkyPhone Premium - Setting up a new user

Recommended first-run setup steps for onboarding a new user on SkyPhone Premium

Written by David Broome
Updated over a week ago

SkyPhone Premium - How do I setup the mobile app?

How to configure the mobile phone apps for SkyPhone Premium

Written by Scott Pettit
Updated over a week ago

SkyPhone Premium - How do I access voicemail?

Methods for accessing voicemail in SkyPhone Premium

Written by David Broome
Updated over a week ago

SkyPhone Premium - How do I setup the desktop app?

How to configure the desktop app for SkyPhone Premium

Written by Scott Pettit
Updated over a week ago

SkyPhone Premium - Managing Polycom Speed Dials

How to add, change and remove speed dials for phone numbers outside your organisation

Written by David Broome
Updated over a week ago

Calling for Teams Initial Setup

Steps you need to take to get going with Calling for Teams

Written by Scott Pettit
Updated over a week ago

Microsoft Teams Documentation & Training

Guides to help with commonly asked Microsoft Teams configuration options and features

Written by David Broome
Updated over a week ago

Calling for Teams - Responsibility Model

Understand where Vorco's responsibility starts and stops with Calling for Teams

Written by Scott Pettit
Updated over a week ago

Calling for Teams PowerShell Reference

A list of the most common PowerShell cmdlets to manage Calling for Teams

Written by Scott Pettit
Updated over a week ago

Controlling Teams Calls to Mobile Devices

Don't want calls on your iOS device?

Written by Scott Pettit
Updated over a week ago

Migrating to Vorco Calling for Teams from Skype for Business or Lync

Written by Scott Pettit
Updated over a week ago

What is CIDR?

Understand CIDR Subnet Mask Notation

Written by Scott Pettit
Updated over a week ago

What are zones?

An explanation of the firewall zone options in NetMan

Written by Scott Pettit
Updated over a week ago

Netman - VPN Client Installation

How to install the components necessary for VPN access on your device.

Written by David Broome
Updated over a week ago

Supported Hardware

Written by Scott Pettit
Updated over a week ago